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Vielen Dank für Ihr Feedback, Carole.

Es freut uns sehr, dass Ihnen der Picture Frame Macky gefällt und der Goldton einen hochwertigen Eindruck macht! 😊

Gleichzeitig tut es uns sehr leid, dass das Glas beschädigt ankam. 😔 Das sollte natürlich nicht passieren und wir verstehen, dass dies ärgerlich ist, auch wenn Sie sich gegen eine Rücksendung entschieden haben. Falls Sie doch noch Interesse an einem Ersatzglas haben sollten, können Sie sich gerne an unseren Kundenservice wenden.

Wir nehmen Ihr Feedback sehr ernst und geben es an die entsprechende Stelle weiter, um unsere Verpackung zu überprüfen und solche Transportschäden in Zukunft zu vermeiden.

Vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben – das hilft uns, unsere Prozesse zu verbessern.

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Antiikkityylinen Macky-kehys