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Thank you for your feedback, Andreia.

We're glad to hear that you appreciate the design of the Hand-Woven Kelim Rug Donna with Stripes! 😊

At the same time, we're sorry to learn that you find the rug too light and not functional for your needs. 😔 We understand this can be disappointing when a product doesn't meet your practical expectations, even when the design appeals to you.

We appreciate you taking the time to share your honest experience with us. Your feedback about the weight and functionality is valuable as it helps other customers make informed decisions and assists us in understanding how our products perform in real-world use.

Thank you for sharing your thoughts - it genuinely helps both us and fellow customers.

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Tack för att du hörde av dig! Vi beklagar verkligen att produkten glider för mycket på ditt golv. Det är naturligtvis viktigt att den står stadigt.

Beroende på golvtyp (som t.ex. hala trägolv eller klinker) kan detta ibland hända. Vi rekommenderar ofta att man använder ett halkskydd under eller självhäftande möbeltassar i gummi för att få bättre grepp.

Vi vill gärna att du ska vara helt nöjd med ditt köp. Om du vill ha tips på passande halkskydd eller om det är något annat vi kan hjälpa till med, är du varmt välkommen att kontakta oss direkt!

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Gentile Patrizia,

grazie per il suo feedback.

Ci dispiace sapere che il tappeto non ha soddisfatto le sue aspettative e che lo percepisce come troppo leggero e poco strutturato. Comprendiamo quanto possa essere deludente se ci si aspettava una consistenza più robusta.

Il suo riscontro è prezioso e ci aiuta a migliorare la chiarezza delle descrizioni dei nostri prodotti, così che i clienti possano avere un’idea più precisa di cosa aspettarsi.

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Grazie per il tuo feedback, Antonella. 😔

Ci dispiace sapere che il tappeto Donna scivola sul pavimento e può creare problemi di sicurezza. Capiamo perfettamente quanto possa essere fastidioso e potenzialmente pericoloso non avere una buona aderenza al suolo.

Il tuo commento è molto importante per aiutarci a migliorare le informazioni sul prodotto e magari suggerire soluzioni come tappetini antiscivolo per un utilizzo più sicuro. Ti invitiamo a contattare il nostro servizio clienti per valutare insieme le opzioni disponibili.

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Raidallinen käsinkudottu Donna -kelim-käytävämatto