P4927:[{"_5011":515,"_5012":5013,"_5014":5015},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-8568167235850/reviews?limit=15&lastEvaluated=%7B%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3A81ee2b5f-a4b0-4153-8783-99d285664c93%22%2C%22dateCreated%22%3A%222025-11-08T07%3A34%3A30.736Z%22%2C%22reviewId%22%3A%2294434821-1804-4395-a1e2-80babef17b4d%22%7D","reviews",[5016,5061,5077,5089,5097,5112,5126,5133,5146,5153,5161,5168,5175,5182,5189],{"_5017":5018,"_5019":5020,"_5021":5022,"_5023":5024,"_5025":5026,"_5027":5028,"_5029":5028,"_5030":4514,"_5031":28,"_5032":5033,"_5034":5035,"_5036":5037,"_5038":5039,"_5040":5041,"_5042":5043,"_5044":4863,"_5045":5046,"_5049":5050,"_5054":28,"_5055":5056,"_64":5057,"_5058":4514,"_5059":5060},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","36088c46-bdfa-4d15-9015-7dd5e877b4e0","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567957487882","productId","shopify-8567957487882","body","Bought as \"dishwasher safe\" but after only a few months a number of the glasses have that horrible opaque stain from the dishwasher. Not really impressed!","dateCreated","2026-05-04T18:03:13.756Z","dateUpdated","helpfulCount","isRecommended","languageCode","en","productHandle","mouth-blown-tumblers-ellery-set-of-4-en-21wes41163","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES41163-174434_cd3960974f8443d7b6d73389c6e99c3a_dtl_1_x280.jpg?v=1728456629","productName","Mouth-Blown Tumblers Ellery, Set of 4","productUrl","//store.westwing.com/products/mouth-blown-tumblers-ellery-set-of-4-en-21wes41163","productVariantName","Ø 9 x H 10 cm, 370 ml","rating","reply",{"_5025":5047,"_5027":5048,"_64":36},"

Thank you for your feedback, dear Martin. 😔

We are very sorry to hear that your Mouth-Blown Tumblers Ellery have developed opaque stains from the dishwasher after only a few months, especially since they were marketed as dishwasher safe. This is completely unacceptable and we understand your disappointment entirely.

It's particularly frustrating when a product doesn't live up to the care instructions provided, and you should be able to trust that dishwasher-safe glassware will maintain its clarity with proper use. We take full responsibility for this disappointing experience.

Your feedback is invaluable in helping us review both our product specifications and quality standards to ensure our glassware truly meets the durability expectations we set. We understand your frustration completely and hope to do better in the future.

Please contact our Customer Service team so we can find an appropriate solution for you.

","2026-05-06T10:09:22.168Z","reviewer",{"_5051":5052,"_5053":515},"displayName","Martin N.","isVerified","isIncentivized","status","approved","Disappointed","unhelpfulCount","variantId","45607572308234",{"_5017":5018,"_5019":5062,"_5021":5063,"_5023":5064,"_5025":5065,"_5027":5066,"_5029":5066,"_5030":4514,"_5031":515,"_5032":4818,"_5034":5067,"_5036":5068,"_5038":5069,"_5040":5070,"_5042":5071,"_5044":5072,"_5049":5073,"_5054":28,"_5055":5056,"_64":5075,"_5058":4514,"_5059":5076},"97fb46bd-d2fa-436b-bfa2-7df0b89ccad3","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568248795402","shopify-8568248795402","Bardzo ladne, piekny ksztalt. Jedyna uwaga bąbelki powietrza w niektorych czesciach szkla","2026-03-19T09:12:53.075Z","mouth-blown-red-wine-glasses-ellery-set-of-4-en-21wes45809","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES45809-174432_752b44495e232025595a3da454a50dfa_dtl_1_x280.jpg?v=1728387731","Mouth-Blown Red Wine Glasses Ellery, Set of 4","//store.westwing.com/products/mouth-blown-red-wine-glasses-ellery-set-of-4-en-21wes45809","Ø 11 x H 23 cm, 610 ml",5,{"_5051":5074,"_5053":515},"Anna S.","Piękne","45608002486538",{"_5017":5018,"_5019":5078,"_5021":5022,"_5023":5024,"_5025":5079,"_5027":5080,"_5029":5080,"_5030":4514,"_5032":5081,"_5034":5035,"_5036":5037,"_5038":5039,"_5040":5041,"_5042":5043,"_5044":5082,"_5045":5083,"_5049":5086,"_5054":28,"_5055":5056,"_64":5088,"_5058":4514,"_5059":5060},"5ad92b42-7b42-49d9-b256-879a1411e699","Sehr formschöne Gläser, die leider bei einer Bestellung von 4 Paketen ein komplettes Paket mit Fehlern zu bemängeln haben. Luftblasen im Glas, nicht klares Glas.\n","2026-02-15T17:09:26.778Z","de",3,{"_5025":5084,"_5027":5085,"_64":36},"

Vielen Dank für Ihr ehrliches Feedback, Detlef!

Es freut uns sehr, dass Ihnen die Form der Gläser gefällt. 😊
Gleichzeitig bedauern wir sehr, dass ein komplettes Paket Ihrer Bestellung Mängel aufweist. Luftblasen und trübes Glas entsprechen definitiv nicht unseren Qualitätsstandards, auch wenn es sich um mundgeblasene Gläser handelt, bei denen kleine Unregelmäßigkeiten durchaus charakteristisch sein können.

Ein ganzes Paket mit solchen Fehlern sollte jedoch nicht bei Ihnen ankommen. 😔 Wir nehmen Ihr Feedback sehr ernst und werden es an unsere Qualitätskontrolle weiterleiten, um solche Probleme künftig zu vermeiden.

Wir hoffen, dass die anderen drei Pakete Ihren Erwartungen entsprechen und Sie Freude an den schönen Gläsern haben.

Vielen Dank für Ihre ausführliche Rückmeldung!

","2026-02-24T12:20:16.602Z",{"_5051":5087,"_5053":515},"Detlef H.","Schöne Gläser mit leichten Fehlern",{"_5017":5018,"_5019":5090,"_5021":5022,"_5023":5024,"_5025":5091,"_5027":5092,"_5029":5092,"_5030":4514,"_5031":515,"_5032":5081,"_5034":5035,"_5036":5037,"_5038":5039,"_5040":5041,"_5042":5043,"_5044":5093,"_5049":5094,"_5054":28,"_5055":5056,"_64":5096,"_5058":4514,"_5059":5060},"4905da10-b0d7-44c4-b9d3-21a02bc24da8","Das Glas ein wenig zu dick , von der Optik sehr schön","2026-02-02T21:21:47.812Z",4,{"_5051":5095,"_5053":515},"Lili S.","Gläser",{"_5017":5018,"_5019":5098,"_5021":5099,"_5023":5100,"_5025":5101,"_5027":5102,"_5029":5102,"_5030":4514,"_5031":515,"_5032":5081,"_5034":5103,"_5036":5104,"_5038":5105,"_5040":5106,"_5042":5107,"_5044":5093,"_5049":5108,"_5054":28,"_5055":5056,"_64":5110,"_5058":4514,"_5059":5111},"65763f36-9161-49e6-8b80-7e848d02709a","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568086987018","shopify-8568086987018","Sehr schöne Form, nur etwas leichtgewichtig. Sehr schnelle Lieferung. ","2026-02-02T21:08:55.988Z","mouth-blown-white-wine-glasses-ellery-set-of-4-en-21wes81847","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES81847-174433_31be413036f0051a6adb2bcb96e9adea_dtl_1_x280.jpg?v=1755603565","Mouth-Blown White Wine Glasses Ellery, Set of 4","//store.westwing.com/products/mouth-blown-white-wine-glasses-ellery-set-of-4-en-21wes81847","Ø 9 x H 21 cm, 400 ml",{"_5051":5109,"_5053":515},"Monika B.","Zufrieden ","45607757512970",{"_5017":5018,"_5019":5113,"_5021":5114,"_5023":5115,"_5025":5116,"_5027":5117,"_5029":5117,"_5030":4514,"_5031":515,"_5032":4803,"_5034":5118,"_5036":5119,"_5038":5120,"_5040":5121,"_5042":5043,"_5044":5072,"_5049":5122,"_5054":28,"_5055":5056,"_64":5124,"_5058":4514,"_5059":5125},"d4dd51b7-5ac5-47b8-be00-a6902adc14b1","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568151113994","shopify-8568151113994","Bellissimi bicchieri","2026-01-28T14:42:20.922Z","mouth-blown-tumblers-ellery-iridescent-set-of-4-en-22wes93539","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ22WES93539-186699_816acbdfe6966dd6e3e9376c27fc1878_dtl_1_x280.jpg?v=1728456661","Mouth-Blown Iridescent Tumblers Ellery, Set of 4","//store.westwing.com/products/mouth-blown-tumblers-ellery-iridescent-set-of-4-en-22wes93539",{"_5051":5123,"_5053":515},"Francesco E.","Top","45607853555978",{"_5017":5018,"_5019":5127,"_5021":5114,"_5023":5115,"_5025":5128,"_5027":5129,"_5029":5129,"_5030":4514,"_5031":515,"_5032":5033,"_5034":5118,"_5036":5119,"_5038":5120,"_5040":5121,"_5042":5043,"_5044":5072,"_5049":5130,"_5054":28,"_5055":5056,"_64":5132,"_5058":4514,"_5059":5125},"1219cda9-6477-4b9b-8d3d-b009d2ccbca1","The colour of the glass is so good","2026-01-22T17:11:36.069Z",{"_5051":5131,"_5053":515},"Zeynep K.","Look so good",{"_5017":5018,"_5019":5134,"_5021":5135,"_5023":5136,"_5025":5137,"_5027":5138,"_5029":5138,"_5030":4514,"_5031":515,"_5032":5081,"_5034":5139,"_5036":5140,"_5038":5039,"_5040":5141,"_5042":5043,"_5044":5072,"_5049":5142,"_5054":28,"_5055":5056,"_64":5144,"_5058":4514,"_5059":5145},"6f429ea9-77b8-4d36-b6ae-b8df4d5d9a60","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568034590986","shopify-8568034590986","Sehr edel","2026-01-16T18:24:27.509Z","mouth-blown-tumblers-ellery-set-of-4-en-21wes78908","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES78908-176832_63077fe31f572320b82ddd03b420b83c_dtl_1_x280.jpg?v=1728387751","//store.westwing.com/products/mouth-blown-tumblers-ellery-set-of-4-en-21wes78908",{"_5051":5143,"_5053":515},"Renate R.","Wassergläser","45607686406410",{"_5017":5018,"_5019":5147,"_5021":5063,"_5023":5064,"_5025":5148,"_5027":5149,"_5029":5149,"_5030":4514,"_5031":515,"_5032":4779,"_5034":5067,"_5036":5068,"_5038":5069,"_5040":5070,"_5042":5071,"_5044":5072,"_5049":5150,"_5054":28,"_5055":5056,"_64":5152,"_5058":4514,"_5059":5076},"f1ed4a01-9e66-448d-b171-599b28f90f42","me encantan","2025-12-09T11:25:15.434Z",{"_5051":5151,"_5053":515},"alejandra a. m.","copas de vino tinto",{"_5017":5018,"_5019":5154,"_5021":5063,"_5023":5064,"_5025":5155,"_5027":5156,"_5029":5156,"_5030":4514,"_5031":515,"_5032":5157,"_5034":5067,"_5036":5068,"_5038":5069,"_5040":5070,"_5042":5071,"_5044":5072,"_5049":5158,"_5054":28,"_5055":5056,"_64":5160,"_5058":4514,"_5059":5076},"444cb253-a0b0-4756-b8e2-1e32ccdd0853","Bon emballage, top ","2025-12-08T17:42:54.870Z","fr",{"_5051":5159,"_5053":515},"Josette R.","Très bien ",{"_5017":5018,"_5019":5162,"_5021":5114,"_5023":5115,"_5025":5163,"_5027":5164,"_5029":5164,"_5030":4514,"_5031":515,"_5032":5081,"_5034":5118,"_5036":5119,"_5038":5120,"_5040":5121,"_5042":5043,"_5044":5072,"_5049":5165,"_5054":28,"_5055":5056,"_64":5167,"_5058":4514,"_5059":5125},"94724cc1-7d6c-410a-9d5d-9c14b47b6e07","Mal was anderes, ich würde sie immer wieder kaufen.","2025-12-06T19:32:22.586Z",{"_5051":5166,"_5053":515},"Isabel Q.","Tolle Gläser!",{"_5017":5018,"_5019":5169,"_5021":5022,"_5023":5024,"_5025":5170,"_5027":5171,"_5029":5171,"_5030":4514,"_5031":515,"_5032":5081,"_5034":5035,"_5036":5037,"_5038":5039,"_5040":5041,"_5042":5043,"_5044":5072,"_5049":5172,"_5054":28,"_5055":5056,"_64":5174,"_5058":4514,"_5059":5060},"7f93b13b-3886-4654-8835-3b5a95e186a7","Fixe Lieferung alles bestens, gerne wieder!\nSehr schöne Gläser, ist ein Geschenk, ich hoffe es gefällt. ","2025-12-04T19:08:04.606Z",{"_5051":5173,"_5053":515},"Ingrid K.","Bestellung",{"_5017":5018,"_5019":5176,"_5021":5114,"_5023":5115,"_5025":5177,"_5027":5178,"_5029":5178,"_5030":4514,"_5031":515,"_5032":5157,"_5034":5118,"_5036":5119,"_5038":5120,"_5040":5121,"_5042":5043,"_5044":5072,"_5049":5179,"_5054":28,"_5055":5056,"_64":5181,"_5058":4514,"_5059":5125},"38de4d64-2a64-48b4-9244-939bdd0d07c5","Bonne qualité ","2025-11-14T17:07:10.267Z",{"_5051":5180,"_5053":515},"geraldine l.","beaux reflets !",{"_5017":5018,"_5019":5183,"_5021":5114,"_5023":5115,"_5025":5184,"_5027":5185,"_5029":5185,"_5030":4514,"_5031":515,"_5032":5033,"_5034":5118,"_5036":5119,"_5038":5120,"_5040":5121,"_5042":5043,"_5044":5072,"_5049":5186,"_5054":28,"_5055":5056,"_64":5188,"_5058":4514,"_5059":5125},"2f88eb7b-582c-41a4-a3d8-942edd666631","Beautiful glasses","2025-11-12T16:26:47.419Z",{"_5051":5187,"_5053":515},"Cedric H.","great Design",{"_5017":5018,"_5019":5190,"_5021":5022,"_5023":5024,"_5025":5191,"_5027":5192,"_5029":5192,"_5030":4514,"_5031":28,"_5032":5081,"_4337":5193,"_5034":5035,"_5036":5037,"_5038":5039,"_5040":5041,"_5042":5043,"_5044":4858,"_5045":5208,"_5049":5211,"_5054":28,"_5055":5056,"_64":5213,"_5058":4514,"_5059":5060},"94434821-1804-4395-a1e2-80babef17b4d","Das Glas wird schon nach kurzer Zeit trüb und rau. Keine gute Qualität, wie ich es sonst von Westwing gewohnt bin. ","2025-11-08T07:34:30.736Z",[5194],{"_5195":5196,"_5197":5198,"_5199":5200,"_4347":5201,"_5202":5203,"_5204":5205,"_5206":5207,"_4497":66},"fullSizeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=3200x3200","largeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=1600x1600","thumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=120x120&crop=center","A hand holding a clear glass tumbler with water in front of a computer monitor with a webcam mounted on top","dynamicKey","c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80","largePortraitThumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=540x720","streamId","0aebcfcc-9680-49c8-a8b3-7d8f9759cc80",{"_5025":5209,"_5027":5210,"_64":36},"

Liebe Janina,

wir möchten uns aufrichtig bei Ihnen entschuldigen, dass das von Ihnen erhaltene Produkt nicht unseren hohen Qualitätsstandards entspricht. Es tut uns sehr leid, dass es zu dieser Unannehmlichkeit gekommen ist.

Bitte wenden Sie sich an unseren Kundenservice (service@westwing.de), um schnell eine Lösung zu finden, die Ihren Erwartungen entspricht. Unser Team wird alles daran setzen, das Problem zu Ihrer Zufriedenheit zu beheben.

Wir danken Ihnen für Ihr Verständnis und stehen Ihnen für weitere Fragen jederzeit zur Verfügung.

","2025-11-10T11:01:14.565Z",{"_5051":5212,"_5053":515},"Janina F.","Trüb nach ein paar Wochen"]

Käsinpuhalletut Ellery-kuohuviinilasit, 4 kpl:n setti